Swan Loving Care Home Care Agency Inc (“we”, “us”, “our”, “The Company”) is a Homemaker & companion provider that respects your privacy. This Privacy policy (“policy”) describes how we collect, use and disclose your personal information and how to exercise any rights you might have with respect to this information. It governs information we collect through our website(s), microsite(s), mobile website(s) and mobile applications (collectively, “sites”) and information we collect from you or third parties through any other means to provide our services or perform other business activities (collectively, “Services”). Please read this Privacy Policy, which is part of our website Term of Use, before using our Sites and/or Services. If you do not agree with the Term of Use or this Privacy Policy, you must refrain from using our Sites and service. From time to time, we may modify this Privacy policy in our sole discretion by posting a revised policy on the Websites. By accessing or using our Sites and /or Services you agree to our use of your information consistent with the Terms of Use and this Privacy policy, subject to your rights described below:

Consent

By assessing our website, you accept our Privacy Policy and Terms of use, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Services, or services across partnered and unaffiliated sites, you are accepting the policies and practices described in this Privacy policy. Each time you visit our website, or use the service , and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the Website and the services.

Information we collect

We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring / exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address. In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use , the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser to help file directions. If you choose to disable cookies, some areas of the Service may not work properly.

We also Collect Information from Other Entities

We also collect from other entities such as:

Marketing companies: we obtain prospective contact lists from non-affiliated marketing companies

Business relationships: Doctors offices, hospitals, Senior centers and other healthcare related organizations

Social network platforms: Any Social Advertising

Advertising networks, Operating Systems, Internet Service Providers, Analytics Providers: we may collect information automatically about you and your interaction with our site and/or app from any other sites that you may have interacted with.

How we use and disclose information

Personal Information:

Swan Loving Care Home Care Agency Inc collects and uses your personal information to operate its website(s) and deliver the services you have requested. In general, we do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and other third-party providers who are performing services for the Company i.e. help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Swan Loving Care Home care Agency Inc and they are required to maintain the confidentiality of your information. Swan Loving Care Home Care Agency Inc may keep track of the websites and pages our users visit within the company’s own websites,

In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company. For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or credit for a service , you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors (and their service providers) performing these services for the Company.

However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers. Opt-Out & Unsubscribe We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications by contacting us.

– Mailing List: Clicking the unsubscribe link at the bottom of the email and OR

– Email: privacy-policy@swanlovingcare.com (Please place Unsubscribed in the subject)

In addition, we may disclose your Personal Information if required to do so by law or if you violate our Terms of Use.

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns of the Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our sole discretion.

We implement reasonable precautions and follow industry best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.

SMS Terms and conditions

a.) Sharing of Customers Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

b.) Messaging Terms and Conditions

You consent to receive informational text message responses in relation to your initial communication. Message frequency varies. Message and data rates may apply. You may opt out of receiving text SMS at any time by replying STOP. Reply HELP for Support.

Children’s privacy

Our Services is catered to clients that over the age of 18 so anyone that access our site must be at least 18 years of age. We do not knowingly collect or solicit any Personal Information from Children, as defined under applicable law, without verified written parental consent and we have no actual knowledge of selling such Personal information of minors under 18 years of age

Contact Use

We welcome your questions or comments regarding this Policy. If you believe that we have not adhered to this policy, please contact us at:

Swan Loving Care Home Care agency

795 County Rd 1 Lot 212

Palm Harbor, Florida, 34683

Email Address: Info@swanlovingcare.com

PH: 727-469-7976

Updated: September, 5 ,2025